Shall we go and see the facilities on each floor of Terminal 2 ?
This is a map of Terminal 2.
On the ground floor, there are JR & KEISEI stations. They will take you to Tokyo and Kanto area smoothly.
On the 1st floor, you'll see the International Arrival Lobby.
On the 2nd floor you'll see fast food restaurants, NARITA ANIME DECK and so on.
On the 3rd floor, you'll see the International Departure Lobby.
On the 4th floor you'll see restaurants, shops and observation deck.
About Ground Floor:
On the ground floor, there are JR & KEISEI stations. They will take you to Tokyo and Kanto
When you buy a subway ticket and PASMO, visit the SKYLINER & KEISEI INFORMATION CENTER 11.
When you buy a ticket for the KEISEI SKYLINER, visit the ticket counter or SKYLINER & KEISEI INFORMATION CENTER 11.
When you buy PASMO and a ticket of the Keisei Main Line and Narita SKY ACCESS, use a ticket vending machine.
When you refund PASMO, visit the staff near the ticket gate.
*Currently some of the Skyliner trains are suspended due to the pandemic of COVID-19.
When you exchange your JAPAN Rail Pass voucher, visit the JR EAST Travel Service Center 10.
When you buy a ticket for the JR NARITA EXPRESS, visit the ticket counter or use a vending machine.
When you buy a regular ticket, SUICA and Welcome SUICA, use a ticket vending machine.
When you refund SUICA, use the vending machine.
*Currently JR Express(NEX) trains are suspended due to the pandemic of COVID-19.
You'll need to take the escalators or the elevators to International Arrival Lobby(1F), Domestic Arrival Lobby(2F) and International Departure Lobby(3F). You'll find the check-in counters of One World alliance on the 4th floor. oneworld
JAL AMERICAN QANTAS HAWAIIAN BRITISH QATAR
CATHAY PACIFIC .......
This is a map of ground floor in Terminal 2.
Source: Narita International Airport Floor Guide
When you rent Mobile Pone/Wi-Fi (SoftBank Global Renyal, XCom Global), visit 3.
You'll find ATM at 4.
When you need to exchange your currency, visit 6.
You'll find a clinic open all year round, visit 2. For more information, please access web site
You'll find a capsule toy corner near the escalator. You can make a choice of spending 300 yen, 500 yen and 1000 yen. A money changer is nearby.
When you need to repair baggage or to unlock a suitcase, visit RIMOA 28
You'll find Nine Hours (a capsule hotel) 23.
You'll find Pet inn ROYAL & Grooming 20.
More about other floors at Narita International Airport: please access